¿What is Hub Transactional?

Hub Transactional allows you to create transactional journeys to manage decision making.

It is a service that helps to create, implement and manage transactional flows by executing them in a short period of time.

Features

API Requests

In Hub Transactional, the decision-making process is optimized through dynamic use of API requests.

Impact on Campaigns

Real-time decision-making significantly improves deliverability, using tools set by the user to optimize the delivery route.

Transactional Campaigns

Hub Transactional facilitates the creation, implementation, and management of campaigns, focusing its effectiveness on decision-making agility.

Reports

The reporting generated by Hub Transactional gives us the possibility to make an optimal traceability of the flow and behavior of the users.

Benefits

• Control the decision making of the recipients within the flow.
• Execution of the flow in the shortest possible time.
• Generate relationships in the same flow between the different channels supported by Hub Transactional (Email, SMS, Voice, Whatsapp Business).
• Adds tools such as Sherlock, Operator Timing, format validation and OTP for decision making within the flow.
• Generate a traceability of the interaction of each user with each NODE that is programmed in the flow through our reporting.
• Optimize internal product processes for the sake of constant customer feedback.
• Ensure high availability of the service.

Customer use cases

• Banking information & security.
• Transactional campaigns.
• Travel campaigns.
• Ecommerce.
• Among others.

Skateholders

Anyone who wishes to establish a flow in which they have the possibility to control the different decisions that can be made within it through transactional campaigns.

Among them we find:

• Financial entities.

• Collection entities.

• Government entities.

• Health sector.

• Digital commerce.

• Tourism sector.

• Customer Service.

• Among others.

In addition, we make use of some products of the Masiv ecosystem, such as:

• Email.
• SMS.
• Voice.
• Whatsapp Business.
• Sherlock.
• Links